Account

Account

An investigator’s profile page.

An investigator's profile page.

Profile

Your profile is visible to all Atlos users. It includes:

  • Your username
  • Your profile photo
  • Your bio
  • A list of the projects of which you’re a member
  • A feed of your recent updates
  • A list of the incidents to which you’re assigned
  • A list of the incidents to which you’ve subscribed
  • A list of the incidents you’ve recently edited

Note that investigators on Atlos will only be able to see updates and projects on your profile that they would otherwise have access to—if someone is not a member of a project, they won’t see your update to an incident in that project just because they navigated to your profile page.

Edit your profile

To edit your bio or profile image:

  1. Navigate to the Account page by clicking Account on the left sidebar menu.
  2. Edit your bio.
  3. Press Save after making changes to your profile.

To edit your username or email address, please email the Atlos team at [email protected].

Password reset

Change password

To change your password:

  1. Navigate to the Account page by clicking Account on the left sidebar menu.
  2. Click the Change password button on the Account and Security pane.

Note that your current password is necessary to change your password; if you’ve forgotten your password and are attempting to change it while logged in, log out and complete the password reset process below.

Forgotten password

If you have forgotten your password:

  1. Click Reset password on the login page.
  2. Enter your email address.
  3. Complete the captcha.
  4. Click Send instructions.
  5. Follow the instructions you receive in your inbox.

Multi-factor authentication (MFA)

We implore all users enable multi-factor authentication (MFA) for their Atlos account. To enable MFA:

  1. Navigate to the Account page by clicking Account on the left sidebar menu.
  2. Click the Multi-factor auth button on the Account and Security pane.